Jira Service Management

{"xsrfToken":"b2253625-8792-4ca6-86a5-d888a5b3106a_d0a360c5d3578c7663e95e924afd8430a622afa5_lout","branding":{"id":"6","key":"fs","name":"FirstVoices Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/89d3734b-bb46-4303-a0e3-911cd89ed7ad/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTEzYWE3Ny02MDIzLTRjZDgtOGRiNS0yNGMwYzI5YzdhZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg5ZDM3MzRiLWJiNDYtNDMwMy1hMGUzLTkxMWNkODllZDdhZCI6WyJyZWFkIl19LCJleHAiOjE2NjQwNzA4MjEsIm5iZiI6MTY2NDA3MDIyMX0.lTKkUDwRZ3PtqZwlc7fKk28fBQsV9IYSpU7ic3Nf-vI&client=c513aa77-6023-4cd8-8db5-24c0c29c7adf&mode=fit","logoId":"89d3734b-bb46-4303-a0e3-911cd89ed7ad","isLogoAvailable":true,"helpCenterTitle":"Welcome to the FirstVoices Help Centre","sharedPortalName":"FirstVoices Help Centre","userInitialAnnouncementHeader":"Welcome!","userInitialAnnouncementMessageWiki":"Use the search bar to find an article in our Knowledge Base, or click the support portal to get in touch with us directly.\n<a href=\"https://www.firstvoices.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Return to FirstVoices</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the FirstVoices Help Centre","sharedPortalName":"FirstVoices Help Centre","announcementHeader":"Welcome!","announcementMessage":"Use the search bar to find an article in our Knowledge Base, or click the support portal to get in touch with us directly.\n\n[Return to FirstVoices|https://www.firstvoices.com]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#b40000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"6","key":"fs","projectId":10016,"serviceDeskId":6,"name":"FirstVoices Support","description":"Welcome! You can raise a FirstVoices Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"59","name":"App support","descriptionHtml":"","callToAction":"App support","introHtml":"Click here if you need help using a FirstVoices mobile app (on a phone or tablet), or you have a problem to report.","icon":10545,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[16],"key":""},{"id":"62","name":"Keyboard support","descriptionHtml":"","callToAction":"Keyboard support","introHtml":"Click here if you need help using, finding or installing a language keyboard, or you have a problem to report.","icon":10470,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[16],"key":""},{"id":"58","name":"Report copyright infringement","descriptionHtml":"Only the copyright owner or their authorized representative may file a report of copyright infringement. If you believe something on FirstVoices infringes someone else’s copyright, you may want to let the rights owner know.","callToAction":"Report copyright infringement","introHtml":"If you believe content on FirstVoices is infringing on your copyright, click here to file a claim.","icon":10537,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10537","groups":[16],"key":""},{"id":"61","name":"Suggest feature or update","descriptionHtml":"","callToAction":"Suggest feature or update","introHtml":"See a place where we can do better? Have an idea of something we could add to FirstVoices? We're all ears!","icon":10550,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[16],"key":""},{"id":"57","name":"Website support","descriptionHtml":"","callToAction":"Website support","introHtml":"Click here if you need help using FirstVoices.com, or you have a problem to report.","icon":10561,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[16],"key":""},{"id":"60","name":"Report a problem or bug","descriptionHtml":"","callToAction":"Report a problem or bug","introHtml":"Let us know about a problem with a FirstVoices tool (website, app or keyboard).","icon":10531,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""},{"id":"63","name":"Requested support via email","descriptionHtml":"","callToAction":"Requested support via email","introHtml":"","icon":10538,"iconUrl":"https://firstvoices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[57,59,62,61,58]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7c9f041e-836b-3b90-a128-f8db9e532afd","appLinkName":"System Confluence","appLinkUrl":"https://firstvoices.atlassian.net/wiki","spaceKey":"FIR1","spaceName":"FirstVoices Knowledge Base","spaceUrl":"https://firstvoices.atlassian.net/wiki/spaces/FIR1","isServer":false},"labels":[],"projectKey":"FS","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"FirstVoices Help Centre","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://firstvoices.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=firstvoices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b2253625-8792-4ca6-86a5-d888a5b3106a_d0a360c5d3578c7663e95e924afd8430a622afa5_lout","baseUrl":"https://firstvoices.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c513aa77-6023-4cd8-8db5-24c0c29c7adf","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}